Job Description

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!

Job Summary:
Insight is seeking a Gym Attendant who will kindly greet all incoming customers, and direct them in-person or by the phone to the proper areas to maximize their customer experience. This person will ensure that the flow of customers moves smoothly and will maintain a neat and clean work area at all times. The Gym Attendant will also check members in and out, answer incoming calls in a friendly manner, complete Point-Of-Sale transactions, fold towels and laundry as needed, regularly monitor our sports equipment, and assist with other basic membership duties as needed.

Benefits for our Part-Time Team Members:

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.

Duties:

• Remains attentive; greets all members and guests that enter the facility
• Ensures that all members and guests stop at the Front Desk to check-in or are directed to the proper department
• Assist with membership duties; answering questions, providing membership information, opening member accounts, providing and accepting forms such as bridging, payment information change, cancellations, etc.
• Process point of sale transactions
• Answer the phones and page overhead as needed
• Answer guest and member questions to the best of his/her ability and refer them to other staff members as necessary
• Communicates regular and special facility promotions
• Ensures a high level of customer service through customer service initiatives including ensuring all patrons are greeted as they come and go
• Reports any customer service issues or concerns to management or cleaning staff when appropriate
• Replaces supplies in bathrooms and locker rooms as needed
• Folds towels and does laundry as needed
• Participates in hourly cleanings
• Monitor towel check in/out
• Maintains professionalism when not assisting customers; avoids eating, sitting, reading, watching TV, or any other activities that are not work-related while in public areas
• This position is a weekends only position. Shifts will be Saturday and/or Sunday. Operating hours are 10:00AM - 4:00PM.
• Other duties as assigned

Qualifications:

• Demonstrates eligibility to work for any employer in the U.S.
• High school diploma, GED, or suitable equivalent, or
• Currently enrolled as a junior or senior working toward high school graduation
• One year receptionist or customer service is preferred.
• Current First Aid and CPR/AED certification (Must be obtained within 90 days of hire)
• Excellent interpersonal, presentation, and communication skills required.
• Self-Confident and able to comfortably interact with clients of diverse backgrounds and varying fitness levels.
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
• Able to work in a fast-paced and stressful environment while maintaining positive energy.
• Willingness to participate in goal-setting and educational activities for professional advancement.
• Able to work compassionately with patients and coworkers to exhibit patient care second to none
• Demonstrates enthusiasm and drive.
• Exudes respect and flexibility to impact the workplace in a positive manner.
• Detailed oriented, conscientious and committed to precision in work results.
• Ability to perform to a high level of accuracy
• Friendly, empathetic & respectful
• Reliable in work results, timeliness & attendance
• Ability to relate to and work effectively with a wonderfully diverse populace

Insight is an equal opportunity employer and values workplace diversity!

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